Privacy policy

 

1. Who We Are

CNC Carvers Workshop provides downloadable CNC files for creative and commercial use.

We are the Data Controller of your personal information.

Contact: 📧 [your email]

 

2. What Data We Collect

We may collect:

  • Name

  • Email address

  • Billing address

  • IP address and device info

  • Purchase history

  • Order notes

  • Payment method (processed via Stripe – card details not stored)

How We Use Your Data

We use your data to:

  • Process your orders

  • Provide support and respond to messages

  • Improve your shopping experience

  • Fulfil legal/tax obligations

  • Prevent misuse or fraud

We do not share your data for advertising or marketing purposes.

 

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Contract – to fulfil your order

  • Legal obligation – tax/accounting laws

  • Legitimate interest – improving service and site security

  • Consent – for cookies or opt-in forms

5. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data transfer

  • Withdraw consent at any time

To exercise your rights, email 📧 admin@cnccarversworkshop.com/

 

6. Data Retention

We only keep your data as long as necessary to:

  • Complete your purchase

  • Meet legal/tax requirements

    After that, it is securely deleted.

7. How We Protect Your Data

We use technical and organisational measures including:

  • HTTPS encryption

  • Secure servers and backups

  • Access controls

  • Stripe for secure payment handling

8. Third-Party Services

We work with:

  • Stripe – payment processor

  • Google Analytics – site insights (anonymised)

  • WooCommerce – online store platform

These services follow GDPR or equivalent protections.

9. Cookies and Tracking

We use cookies to:

  • Remember your cart and preferences

  • Analyse website traffic

  • Improve performance

You can manage cookie preferences in your browser or via our consent popup. See our Cookie Policy for full details.

10. International Transfers

If your data is transferred outside the UK or EEA (e.g., via Stripe), we ensure adequate safeguards are in place such as standard contractual clauses.

11. Complaints

If you believe we have mishandled your data, you can contact the Information Commissioner’s Office (ICO):

🔗 https://ico.org.uk

12. Changes to This Policy

We may update this policy from time to time.

Revisions will appear on this page and may be notified by email where appropriate.

 

 

🔽 13. Contact Us

 

For privacy questions or data requests:

📧 admin@cnccarversworkshop.com/

🌐 https://www.cnccarversworkshop.com